These Terms of Service ("Terms") govern your access to and use of the Flossi platform ("Service") operated by Flossi India Private Limited ("Flossi," "we," "us," or "our") at flossi.app. By creating an account or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.

1. Beta Services

You acknowledge that:

• The Service may contain errors, bugs, or incomplete features
• Features may change, be added, or be removed without notice
• We provide no uptime guarantee or service level agreement during beta
• Data loss, though unlikely, is possible — do not rely on Flossi as your sole record of financial information
• We may terminate, modify, or suspend the beta programme at any time

2. Description of Service

Flossi is a brand deal CRM, invoicing, and financial management platform built for content creators. The Service includes: brand deal tracking and pipeline management, invoice creation and sending via Gmail, automated Gmail inbox monitoring for deal detection, income tracking and financial summaries, AI-assisted deal term extraction and email drafting, media kit creation and sharing, and tax estimation tools.

3. Eligibility and Account Registration

You must be at least 18 years old to use the Service. By using the Service, you represent that you meet this requirement.

When you create an account, you agree to:

• Provide accurate and complete information
• Keep your login credentials confidential
• Be responsible for all activity that occurs under your account
• Notify us immediately of any unauthorised access at hello@flossi.app

4. Acceptable Use

You agree not to:

• Use the Service for any unlawful purpose or in violation of any applicable law
• Attempt to gain unauthorised access to any part of the Service or its infrastructure
• Reverse engineer, decompile, or disassemble the Service
• Use the Service to transmit spam, malware, or unsolicited communications
• Impersonate any person or entity or misrepresent your affiliation
• Interfere with or disrupt the integrity or performance of the Service
• Use the Service in a way that violates Google's Terms of Service in connection with the Gmail integration
• Resell, sublicense, or provide access to the Service to third parties without our written consent

5. Gmail Integration

When you connect your Gmail account, you grant Flossi the permissions described in our Privacy Policy — specifically, read access to detect brand collaboration emails, and send access to send invoices on your behalf.

You represent that:

• You are the authorised owner or administrator of the Gmail account you connect
• You have the right to grant Flossi access to that account

You may disconnect Gmail at any time from Settings → Connections. Disconnecting immediately revokes all Gmail-related functionality. Flossi's use of Gmail data complies with Google's Limited Use requirements as described in our Privacy Policy.

6. AI-Generated Content

Flossi uses artificial intelligence to extract deal terms, classify emails, draft communications, and analyse contracts. You acknowledge that:

• AI-generated content may contain errors, omissions, or inaccuracies
• You are responsible for reviewing all AI-extracted data before saving or relying on it
• AI-drafted emails are suggestions only — you are responsible for reviewing content before sending
• Flossi does not guarantee the accuracy, completeness, or fitness for purpose of AI-generated content

7. No Financial or Legal Advice

8. Fees and Payment

• Free tier: Available at no charge, subject to usage limits described on the Service
• Paid tiers: Paid plans are available at pricing published on the Service at the time of purchase, billed via Stripe
• Billing: Subscriptions renew automatically each month unless cancelled
• Cancellation: You may cancel at any time from Settings → Billing. Access continues until the end of the current billing period
• Refunds: All fees are non-refundable except where required by applicable law
• Price changes: We will provide 30 days' notice before changing subscription pricing
• Failed payments: We may suspend your account if a payment fails and is not resolved within 7 days

9. Your Content and Data

Your deal data, income data, media kit content, and other content you create in the Service remain your property. You grant Flossi a non-exclusive, worldwide, royalty-free licence to process, store, and display your content solely to provide the Service to you.

You are responsible for ensuring you have the right to upload and process any content you add to the Service.

10. Intellectual Property

Flossi and its licensors own all intellectual property rights in the Service, including the software, design, trademarks, and all content created by Flossi. Nothing in these Terms transfers any intellectual property rights to you except the limited right to use the Service as described.

The Flossi name, logo, and product design are trademarks of Flossi India Private Limited. You may not use them without our prior written permission.

11. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. FLOSSI DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. FLOSSI DOES NOT WARRANT THE ACCURACY, COMPLETENESS, OR USEFULNESS OF ANY INFORMATION PROVIDED THROUGH THE SERVICE, INCLUDING AI-GENERATED CONTENT OR FINANCIAL ESTIMATES.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FLOSSI'S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU PAID TO FLOSSI IN THE THREE MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED US DOLLARS ($100).

IN NO EVENT SHALL FLOSSI BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, EVEN IF FLOSSI HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR LIABILITY, SO SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.

13. Indemnification

You agree to defend, indemnify, and hold harmless Flossi India Private Limited and its officers, directors, employees, contractors, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, and expenses (including reasonable legal fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third party's rights; or (d) any content you submit to the Service.

14. Termination

We may suspend or terminate your access to the Service at any time, with or without cause, with or without notice. Grounds for termination include violation of these Terms, non-payment, or behaviour that harms other users or Flossi.

You may terminate your account at any time by contacting hello@flossi.app. Upon termination, your right to access and use the Service ceases immediately.

Sections that by their nature should survive termination will do so, including Sections 7 (No Financial Advice), 10 (Intellectual Property), 11 (Disclaimer of Warranties), 12 (Limitation of Liability), 13 (Indemnification), and 16 (Governing Law).

15. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by email or by posting a prominent notice in the Service at least 14 days before the changes take effect. Your continued use of the Service after the effective date of updated Terms constitutes your acceptance of the changes.

16. Governing Law and Disputes

These Terms are governed by the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any dispute arising out of or related to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to the personal jurisdiction of those courts.

17. General

• Entire agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Flossi regarding the Service
• Severability: If any provision of these Terms is found unenforceable, the remaining provisions remain in full effect
• Waiver: Our failure to enforce any right or provision is not a waiver of that right
• Assignment: You may not assign these Terms without our written consent. We may assign them freely
• No agency: Nothing in these Terms creates any agency, partnership, or employment relationship

18. Contact Us

If you have questions about these Terms, please contact us:

Flossi India Private Limited
Email: hello@flossi.app